Right after our visas got approved, we immediately looked for places to stay. I thought an AirBnB at Osaka would be a better idea than staying at a hotel. Aside from being a lot cheaper, a whole house is so much better than a tiny hotel room since we will be staying for a week!
Disclaimer: I will now tell you the story on how we got a free accommodation from AirBnB, which is quite long, so skip to TLDR (in bold) below if you want to.
We initially booked an apartment which is pretty big for 3 people. Everything was planned accordingly with our house’s location – our whole itinerary literally depended on it. And then, a week before our trip, our reservation got cancelled.
Imagine the panic I was in – looking for a new place to stay, realigning our itinerary to that new place, etc. and take note that it’s less than a week to plan things over again! What I did was, I just slept crying hahaha, seriously.
The next day, I got an email and a call from airbnb.com apologizing for the cancellation of our booking and of course explaining why the sudden cancellation happened. They said that Japan has become more strict in airbnb rentals due to the new Minpaku law which regulates minpaku or private residences rented out by their owners as short-term lodgings.
We found out that the previous apartment we booked did not comply with this new regulation, thus, our booking needs to be cancelled. To compensate with the inconvenience we experienced, airbnb gave us the following:
- a full refund on our original booking
- a coupon which is double the price of our original booking so that we can conveniently book another place via AirBnB
- another coupon worth 100USD for activities you can also book under AirBnB
TLDR: Our original booking was cancelled by airbnb due to the new minpaku law. To compensate for the inconvenience that happened, we got a full refund, a new accommodation (worth double of the original one) FOR FREE, and a $100 worth of coupon to use for other activities!
Blessing in disguise!!! I never thought we’d be this blessed even before our trip started. Now let’s have a house tour!
Not sure if AirBnB is always this generous or it’s just really a Japanese practice… Either way, we were really grateful. The customer service experience I had with them was wonderful too. Looking forward to my next booking!